ProDentim Complaints: How to Resolve Any Order or Refund Issue

If you have ever waited on a parcel or puzzled over a card charge, you know a small problem feels bigger without a clear next step. This guide is exactly that next step. If you are searching ProDentim complaints because something about an order or refund is not going as planned, here is who to contact, what to say and how long each stage takes.

ProDentim is a chewable oral probiotic sold through ClickBank, a large US online retailer, with a 60-day money-back guarantee counted from delivery. Because of that setup, most issues have a simple, built-in fix.

Before You Contact Support: a 60-Second Checklist

You will get the quickest help if you have the basics in front of you. Gather these four things first:

• Your order ID and the email address used at checkout.
• The package you chose (2, 3 or 6 bottles) and the total you paid.
• Your tracking number and, if the order has arrived, the delivery date.
• A short note on what you need, such as tracking, a charge question or a refund.

Your Contact Points

Keep these handy. They all come from the seller’s contact and refund pages.

Whatever you need, have your order ID and the email you used ready. Both are in your confirmation message.

Common ProDentim Complaints and the Fastest Fix

Where Is My Order?

The seller says a tracking email is sent within 60 hours of your order. US deliveries take 5 to 7 working days. Orders to Canada, the UK and Ireland, and Australia and New Zealand take 10 to 15 working days and cost $15.95 for shipping.

If the timeline has passed, follow these steps:

1. Open your confirmation email and use the tracking link.
2. Check the spam or promotions folder for the tracking message.
3. Call ClickBank order support at 1-800-390-6035 with your order ID.

It also helps to know that the 60-day guarantee clock starts on the day your order is delivered, so a slow parcel never shortens your trial. For more on delivery and US support, see our ProDentim USA guide.

I Do Not Recognize the Charge

ClickBank processes the payment, so your statement shows CLKBANK*ProDentim. That is your order. It is a one-time payment, and the seller’s FAQ states there will be no recurring shipments or charges. If the amount does not match what you chose ($158 plus $9.99 for 2 bottles, $207 for 3 bottles or $294 for 6 bottles), contact ClickBank order support with your order ID and they can look it up.

Starting a Refund, Step by Step

The refund process is clear and quick to start. You have 60 days from the day your order is delivered.

1. Find your delivery date in your tracking details.
2. Email support with Refund Request in the subject.
3. Pack all the bottles, empty or not, with the packing slip and a note with your name, email and order ID.
4. Send them to 285 Northeast Ave, Tallmadge, OH 44278, United States. You pay the return shipping, so a tracked service is a smart choice.
5. Wait for the refund. It is processed a few days after the package arrives, then takes 5 to 10 days to show on your card.

Our dedicated ProDentim money-back guarantee guide adds a timeline table and tips. If you want to read common questions first, our ProDentim reviews and complaints article collects them in one place, and the ProDentim hub keeps the key facts together. Our ProDentim FAQ page collects the published answers, and the hub page links to every sub-page.

When Results Feel Slow

One of the most common questions has nothing to do with shipping: “I have been taking it for a few weeks, so where are the results?” The seller’s FAQ says tests have indicated supplements take around 9 to 12 weeks to show results, recommends at least 3 bottles and suggests 6. The refund page advises using it for at least three months. Individual results vary.

That is why many people start with the 3-bottle or 6-bottle package: it covers the whole window. And if you decide it is not for you, the 60-day guarantee from delivery is there, so make a note of your delivery date and review how you feel before it ends.

Frequently Asked Questions

Who do I contact about a ProDentim order problem?

ClickBank order support handles orders. Call 1-800-390-6035 (toll free, 24/7), use +1 208-345-4245 from outside the US, or use the self-service page at clkbank.com. Have your order ID ready.

How long should ProDentim take to arrive?

US orders take 5 to 7 working days, and a tracking email is sent within 60 hours of ordering. International orders to Canada, the UK, Ireland, Australia and New Zealand cost $15.95 and take 10 to 15 working days.

What is the CLKBANK*ProDentim charge on my card?

It is your ProDentim order. ClickBank processes the payment, so that is the name the charge appears under.

How do I start a ProDentim refund?

Email support with Refund Request in the subject, then return all bottles (empty or not) with the packing slip and a note with your name, email and order ID to 285 Northeast Ave, Tallmadge, OH 44278, United States. Do this within 60 days of delivery.

How long does a ProDentim refund take to appear?

The refund is processed a few days after the package arrives, then takes 5 to 10 days to show on your card.

Am I charged again after my ProDentim order?

No. The seller’s FAQ states there will be no recurring shipments or charges. It is a one-time payment.

The Bottom Line

Most ProDentim complaints come down to three things: where is my parcel, what is this charge and how do I get a refund. Each has a short, clear answer, with ClickBank support available 24/7 and a 60-day guarantee counted from delivery. Ordering through the seller’s own checkout keeps all of that within reach.